1. Introduction

This Privacy Policy describes how Hearthside Goods ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you browse or make a purchase at Hearthside Goods, we collect several types of information to provide and improve our service to you:

• Personal Information: Name, shipping address, billing address, payment information, email address, and phone number when you place an order.
• Device Information: Web browser version, IP address, time zone, cookie information, sites or products you view, and interaction details with our store.
• Customer Support Data: Information provided when communicating with our customer service team via email.

3. How We Use Your Personal Information

We use the collected information to fulfill your orders and provide an exceptional shopping experience, including:

• Processing transactions, arranging shipping, and sending order confirmations or tracking details.
• Communicating with you regarding your order, returns, or customer service requests.
• Screening orders for potential risk or fraud.
• Providing promotional offers, store updates, and personalized product recommendations (only if you opted in).

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers who assist us in operating our store, such as:

• E-commerce & Payment Processors: Shopify / Shopline, PayPal, Visa, MasterCard, Apple Pay for secure payment processing.
• Fulfillment & Logistics: Shipping carriers and fulfillment partners to deliver your mugs, aprons, and cookware.
• Analytics Providers: Google Analytics to help us understand how customers navigate our site.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your cart items, and analyze site traffic.

You can choose to turn off cookies through your browser settings; however, disabling cookies may affect certain features of our online store.

6. Your Privacy Rights

Depending on your location (including the European Union under GDPR or California under CCPA), you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we update or correct inaccurate data.
• Erasure: Request that we delete your personal data from our systems.
• Opt-Out: Unsubscribe from our promotional emails at any time using the "Unsubscribe" link at the bottom of the email.

7. Data Security & Retention

We maintain industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.

When you place an order, we will maintain your order information for our records unless and until you ask us to delete this information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.